Posts Tagged: human resources

Curtailment scheduled for Dec. 24 to Jan. 1

As a reminder, UC ANR units – including Research and Extension Centers, UCCE county offices, the Second Street Building in Davis and Franklin Building in Oakland – will be closed from Dec. 24, 2024, through Jan. 1, 2025.  Offices will reopen on Jan. 2, 2025.

Although some employees may be specifically approved to be working during the curtailment based on specific business needs and due to the unique nature of their positions, UC ANR remains under official curtailment during this time.   

Holiday                            12/24 – Tuesday 

Holiday                            12/25 – Wednesday 

Curtailment                      12/26 – Thursday 

Curtailment                      12/27 – Friday 

Curtailment                      12/30 – Monday 

Holiday                             12/31 – Tuesday 

Holiday                             1/1 – Wednesday 

Employees on curtailment

• Please remember to set your Out-of-Office notification for your email, for example: “Thank you for your message. Please note that UC ANR is observing the official UC curtailment during the holiday period, from December 24, 2024, to January 1, 2025, and we will get back to you as soon as we can upon return.” 
• Employees have the option of using accrued vacation, compensatory time off (CTO) or leave without pay for the curtailment days. Employees with insufficient accrual may arrange with their supervisor to borrow against future vacation time.  

Employees working (by exception only)

• If you are working, please avoid creating additional workload for curtailed employees and hold off on sending emails or service requests until after the curtailment and “down time” period is over. 
• Some systems access may be impacted during the curtailment dates. If you are approved to work, please contact UCANRIT@ucanr.edu to confirm you'll be able to access UC ANR systems during the closure.

Time Reporting – The Time Reporting System (TRS) does not currently have the curtailment dates automatically identified/shaded.  UC ANR employees are still able to enter leave or time worked per day as appropriate based on local need. Monthly Paid employees should remember to enter vacation hours on those 3 curtailment days. If you are a monthly paid employee who has been specifically approved to work over any of those 3 curtailment days, please do not enter any leave time on those days that you are working.  If borrowing against future vacation, usage should be entered on the timesheet as it will allow the balance to go into the negative and will be caught up with future accruals. Feel free to contact ANRPayroll@ucanr.edu for more details. 

If you have any additional questions related to the curtailment efforts, please contact humanresources@ucanr.edu.

Bethanie Brown appointed UC ANR HR Executive Director

Colleagues,

After an extensive open search, I am pleased to announce the appointment of Bethanie Brown as Executive Director – Human Resources for UC Agriculture and Natural Resources, effective December 1, 2024. Bethanie has been with the University of California for 25 years, 14 years of which have been with ANR. Most recently she served as Chief Human Resources Officer & Interim Executive Director since March 2021.

Bethanie has done a great job representing ANR Human Resources at the university systemwide level. Most notably, in the last three years she helped navigate ANR through one of our most challenging times, and one of our highest growth periods. During this time, Bethanie has skillfully provided strategic vision and leadership to meet organizational objectives.

Please join me in congratulating Bethanie on her well-deserved and hard-earned appointment as ANR Executive Director of Human Resources. We look forward to working with her as she continues to provide leadership and expertise for ANR.

Best regards,

Tu M. Tran
Associate Vice President

Launching ServiceNow for UC ANR IT and HR

We are happy to announce that we are approaching the go-live date for our new ServiceNow platform for Information Technology and Human Resources! This upgrade to ServiceNow replaces Zendesk that has been used by IT and HR. UC ANR's implementation of ServiceNow is the start and will provide a strong and recognized platform that can help us streamline how we manage requests and services.

ServiceNow will go live the evening of Friday, June 21, 2024.

Here's what you can look forward to with ServiceNow:

• Single Platform Convenience: Track and manage IT and HR tickets in one location, ServiceNow's Employee Center
• Secure Access: Log in securely using UC ANR's Single Sign-On (SSO)
• Improved Visibility: Stay updated on request status from submission to resolution
• Knowledge Base: Over time, UC ANR IT and HR will expand knowledge bases to provide information on common questions

As we move forward, it's important to recognize that, like any major transition, we may experience some initial bumps. We appreciate your patience and understanding as we fine-tune the system to better serve you.

How to Request IT and HR Support:

• Upon go-live, the UC ANR Portal will be updated to link to ServiceNow at https://ucanr.service-now.com/esc,  where employees must login using UCANR Single Sign-On (SSO) to access our new Employee Center where you can create tickets for HR and IT
• Remember the HR (humanresources@ucanr.edu) and IT (help@ucanr.edu) emails will remain available to create tickets in ServiceNow

Preparing for Go-Live:

• Be Aware - Open tickets will be forwarded to ServiceNow, so if you have an open ticket, you will receive notifications as part of the move to ServiceNow 
• Validate Access - For UC ANR employees, verify your access to UCANR Single Sign-On (SSO) with DUO as it is required to access UC ANR's ServiceNow
• Review Training Materials – Learn about our new UC ANR Employee Center, how to submit tickets and how to view tickets – https://ucanr.edu/sites/servicenow
• Office Hours will be available June 24, 25, 26 1-1:30 p.m. for support:

-              Join Zoom Meeting: https://ucanr.zoom.us/j/91385989113?pwd=M2VwZHN1VzVDbVhQTEdjM3FOOTNwUT09

-              Meeting ID: 913 8598 9113

-              Passcode: 570931

Thank you for your continued support as we move forward with our implementation of ServiceNow!

Tu Tran, Associate Vice President for Business Operations
Bethanie Brown, Interim Executive Director of Human Resources

Required time and attendance reporting reminder

Dear Colleagues:

Thank you for your hard work this year. Each University of California (UC) employee is critical to our success and helps us achieve our shared goals of education, research, patient care, and student support. We know that your everyday duties can be demanding, making it easy to forget certain routine, but required, tasks like submitting your timesheet or absences. While these small tasks are sometimes the most difficult to remember, they are critical to our shared success and duty as a public employer.

With that in mind, this is a reminder to all university employees who submit timesheets in local time and attendance systems to submit your time worked, absences, and/or acknowledge you have no absences to report by the deadline established at your campus/location. Accurate and complete time and leave reporting ensures that you are paid accurately, that the university meets its obligations to pay for work performed and helps ensure the responsible use of public funds. For employees who are paid a salary, it is important to remember that you have a responsibility to report whether you have any absences or do not have any absences. Failure to accurately record time and leave may result in an overpayment of public funds requiring repayment and other corrective action.

If you have questions about time and leave reporting, please reach out to your local academic personnel or human resources office. We encourage all UC employees to fully explore their benefits, available at Employee benefits | UCnet (universityofcalifornia.edu). We want all employees to understand their benefits so that they can fully utilize them to support themselves and their families.

We appreciate your valuable contributions to the University, taking time out of your busy day to diligently review this letter, and your observance of the university's policies regarding accurate and timely timesheet submissions.

Sincerely,

UC Systemwide Human Resources

UC ANR ServiceNow implementation training information

As we continue to prepare for the upcoming launch of our new ServiceNow platform at UC ANR for HR and IT go-live evening of June 21, we want to provide UC ANR employees with all the resources and support needed to ensure a smooth transition. 

No extra training is required, but for those who want more information, the training materials will help. We'll be adding an overview video as well once we get that recorded. 

The key difference is the creation of the Employee Center, which now is a way to create and view open HR and IT tickets in one place. 

Here's how you can access our training materials and prepare: 

1. Training Documents: Training materials have been created to support our move to ServiceNow that address how UC ANR employees can create tickets and view current status.  To access these documents, visit the “Training Resources” section under the ServiceNow page (https://ucanr.edu/sites/servicenow/).

2. Office Hours: For additional support, HR and IT are hosting virtual office hours where you can drop in, ask questions and get ready. Below is the schedule for the upcoming weeks:
   When: June 13, 2-2:30pm and June 18, 2:30-3 p.m.
   How to join: Use the following Zoom information:

• https://ucanr.zoom.us/j/91385989113?pwd=M2VwZHN1VzVDbVhQTEdjM3FOOTNwUT09
• Meeting ID: 913 8598 9113
• Passcode: 570931

If you have any questions or need further assistance outside of office hours, please email HR and IT for help. Remember as part of this transition to ServiceNow from Zendesk, emailing HR at humanresources@ucanr.edu and IT at help@ucanr.edu remains available.

We are committed to supporting you throughout this transition and ensuring you have an improved experience with ServiceNow. Your participation and engagement are key to the success of this implementation.

Thank you for your cooperation and support. 

Tu Tran, Associate Vice President for Business Operations
Bethanie Brown, Interim Executive Director of Human Resources

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